During the highly popular DuneFest event held in Winchester Bay (Oregon), Elka’s professional technicians were kept busy all weekend sharing their knowledge of suspension with all atendees. The Elka booth was highly popular because of massive following Elka has earned over the past five years of attending DuneFest.
No matter the make of the ATV, mini ATV or Side X Side, Elka’s dedicated crew didn’t hesitate to help with rider and vehicle-specific preload, compression and rebound settings. The technicians offered support, servicing, and tuning advice for all Elka customers or prospective customers. In fact, Elka’s staff even helped people riding stock shocks to enjoy a good weekend of riding by setting their suspension as much as possible; within the limited adjustability range available on those. Quite a few simply opted to purchase Elka shocks at the event and benefit from the technicians’ presence to have them dialed-in properly for them.
The crew then performed clinics for Elka customers on how to properly set up the shocks for their vehicle and riding style, as it applied to the dune terrain at DuneFest. “This has been our philosophy at Elka since day one 10 years ago, we love coming to this event and seeing our customers each year and teaching them how to properly set their vehicles up.” – said Eric St-Louis, sales representative present at the event.
This effort contributed once again to the success of Elka’s presence at DuneFest. Be there next year to experience, once again, customer service at its best!